Recently, we have been looking at the new ways we could be working and the different things we could be trialling to provide the best service to you – our customers.
One example of this is creating a dedicated website where you can log-on and securely take a look at things like your personal Trivallis account details and rent statements. Lots of companies use this type of service to give their customers a quick and easy way to access all of the information they need at the touch of a button.
This service would be available 24/7, 365 days a year so you can say goodbye to waiting on the phone during peak times. This is because as long as you have your log-in details to hand you can go online and check your Trivallis tenancy details whenever you like, at any time of day; using a computer, tablet, laptop or smartphone.
As this is a new idea, we want to hear from you to find out what things you would like to see when you log-in to check your Trivallis account. Do you want to be able to pay your rent, report a repair or send us a message? Complete our short online survey today and help us to create a way for our services to be accessible 24 hours a day.