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Extreme Weather Update (2 March)

16 February 2020

Important update |

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Updated 2 March 2020:

Extreme weather has impacted thousands of homes and businesses across Rhondda Cynon Taf (RCT), including some Trivallis tenants. We are working closely with all tenants whose homes have been affected by the bad weather and flooding and doing all we can to support them.

If you need to contact us for support, you can find all of our details, here:

Support available

Up to date information on what is happening across RCT can be found from Rhondda Cynon Taf Council.

Up to date weather infromation is available from the Met Office.

Rogue Traders

There have been reports of rogue traders falsely offering support and claiming to be from housing associations, the Council or utility companies. ALL Trivallis staff carry ID cards so please check details before allowing them into your home or sharing information with them.

After flooding

If you have been impacted, please take note of the following advice to ensure that you are safe and sound.

  • Flood water may contain harmful substances like sewage, chemicals and animal waste which could make you unwell. If you come into contact with flood water, wash your hands thoroughly.
  • When cleaning your home after a flood always wear gloves, a face mask and sturdy footwear. Public health England has some useful advice on how to clean up your home safely after a flood, here: How to clean up your house safely.
  • Before you start cleaning, take photographs to document damage and record the flood water height. Ask your insurer before discarding items that cannot be cleaned, like mattresses and carpets.
  • If you use heaters or dehumidifiers to dry out your property, make sure there’s good ventilation. Never use petrol or diesel-powered generators indoors – their exhaust gases are potentially lethal.
  • RCT Council will not be charging for skips permit until 28th of February for affected residents.