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Advice for older people

25 March 2020

Health and Wellbeing |

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The UK Government is advising anyone over the age of 70, with or without a medical condition, to stay at home and follow shielding measures to protect themselves against COVID-19. We know this will be incredibly difficult for some people and want to share some information on the support that is available to you.


If you are staying at home, you may have some concerns about things like getting food, supplies, medication, appointments, and many more. Try taking these steps below to help you during this time:

  • Ask family, friends and neighbours to collect any food or supplies that you may need for staying at home. If possible, when they deliver, have them leave the supplies somewhere that you can get to without being in contact, such as your doorstep.
  • If you don’t have anyone to help collect essential things for you, try to use online services such as online shopping to get what you need delivered to your door.
  • If you have care in place, speak to your carers for any additional help that you may need. They will have things in place to make sure you are protected as much as possible.
  • If you need to attend medical appointments, speak to your GP or clinician as they will have steps in place to make sure you are protected and get the help you need.
  • You should contact family and friends that are likely to want to visit you and let them know that you are shielding. This is for them to know not to visit unless they need to provide care, in this case they should take extra precautions to protect you.


If you are staying at home it is important to look after your wellbeing. These are some suggestions to keep you occupied whilst being in your home:

  • Speak to people – if you are staying at home alone, there may be times where you feel lonely and miss interaction with others. Use your phone to call or video call family and friends that you may not be able to see to have a chat to keep you company.
  • Be creative – try something arty like painting, colouring or drawing, these are great ways to keep busy.
  • Keep your brain active – complete a puzzle, read a book, play a game or watch some TV, these are great ways to occupy your time.
  • Get fresh air – you may be staying home but get outside for some fresh air, standing on your doorstep or get out in the garden to make you feel better.
  • Stay active – if possible, walk around your home or take part in some home exercises to keep you moving. The NHS has some low impact exercise advice that can be adapted to being at home. You can now go outside to exercise but keep your 2m distance from others.
  • Meet with others – you are now able to meet with people from one other household, along as you follow distancing measures and good hygiene. Try visiting family or friends that you have not seen in a while to increase your interaction with others.

Age UK has lots of great advice for older people who are staying at home due to coronavirus. You can visit their website, here, or call their free, confidential helpline: 0800 169 6565 8am to 7pm, 365 days a year.

The Silver Line: 0800 4 70 80 90. Call for a cheerful chat, day or night.

For information and advice from Welsh Government, visit:

For updates from Public Health Wales, visit:

For more information about coronavirus and Trivallis, visit:

Contact Trivallis HERE.