If you claim Universal Credit and have had a rent increase, here is what you need to do so that you don’t lose out on money.
If you receive Universal Credit, then you will need to notify the DWP on or after the 5th April 2021 to inform them that your rent has changed.
You will not be able to update your Universal Credit claim until your rent has increased on the 5th April 2021, so please ensure you update it on or after this date, not before.
Failure to update your Universal Credit claim could result in you missing out on benefits and your rent account falling into arrears.
To update your Universal Credit claim, you will need to:
- Log into your online account,
- Click on the ‘to-do’ titled ‘Confirm your housing costs’,
- Follow the on screen instructions with your new housing costs from the 5th April 2021.
For a step by step process of how to make the changes, click here.
Please note that if you manage your Universal Credit account over the phone, you will need to notify the DWP by calling 0800 328 5644.
Unfortunately, we are unable to inform the DWP on your behalf but if you require any support, our Money Advice Team are available to help, here.