To protect you and your neighbours from the risk of fire, we have a zero tolerance for items being stored in communal areas including stairwells and entrances to our blocks of flats and sheltered schemes.
You made a promise to keep these areas clear when signing your tenancy agreement, it is your responsibility to store your belongings safely.
Your Neighbourhood Manager will regularly be in your area, inspecting blocks and sheltered schemes.
When we identify an item that could be a hazard, we will try to locate the owner and ask them to remove it immediately. If the owner can’t be located or refuses to co-operate, Trivallis’ Estates and Communities teams will have no choice but to remove the item themselves.
Items could include, but are not limited to:
- Rubbish/recycling bags
- Plant pots
- Door mats
If we know the owner but they aren’t at home, we will post a card through their door to let them know the item was removed.
Items of value will be removed and stored for a maximum of 28 days. They must be picked up by the owner in this time or we have no choice but to permanently dispose of them.
You should contact us to arrange pick up of any items that have been removed; you will be given a date and timeslot to do so.