Managing your home

We work hard to make sure all your repair needs are met.

Check out the pages below for some handy tips on how you can help manage your home to make sure it’s a great place to live.

Fire safety

Protect yourself from the risk of fire

Gas safety

Get your annual gas safety test

Asbestos

A guide to asbestos

2D lamps

How to change a 2D lamp

Condensation and mould

Tips and tricks on how to control and treat it

Home improvement survey

Making sure your home is safe and sound

Your new kitchen

Advice on kitchen aftercare

Support with your water bill

Advice on managing your water bill

Flooding

Staying safe before, during and after a flood

Using stairlifts safely

How to use the stairlift in your home

Warm Home Discounts

Get help with your energy bills

Using a thermost

Heat your home effectively

Frozen water pipes

Keep warm in the winter

Energy saving

Keep tabs on how much you're spending

Keeping safe in winter

Get prepared for cold weather

Keeping your home warm

Tips for warming your home

Your boiler

What to do if your boiler stops working

The MAGPIE project

Keeping your home free from clutter

Tenancy agreement checks

Why we need to visit your home

Contents insurance

It's your responsibility to insure your contents

Making a complaint

Unhappy with the service you have recieved?

New to Trivallis?

Thank you for choosing us as a landlord

Service standards

Our promise to you

Welsh Housing Quality Standards

Standards set by Welsh Government

Planned Improvements

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