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Being a great landlord

"We want our homes to be more than the property someone lives in, we want to create places where people can thrive." Keiron Montague, Executive Director of Communities

We want to be the best landlord we can be. A big part of that has seen us doing more to listen to our tenants about what they need and what their priorities are.

From streamlining our repairs service and preventing anti-social behaviour, to making improvements to our homes and supporting tenants to live well in them, we’ve worked with tenants to make a real difference this year.

Click on each of the images below to find out how we’re becoming a better landlord.

This page is part of our Annual Report for 2022/2023.