If you are a victim of anti-social behaviour (ASB) or experiencing a neighbour dispute, it is important that you report the incidents if they are having an impact on your quality of life. Your Community Safety Officer, Neighbourhood Manager or Sheltered Scheme Coordinator are there to support you and can refer you for further support.
Your wellbeing and mental health are important in these situations. We recommend that you accept any support offered as it is there to help you take care of your own wellbeing.
The support offered may help you cope with the ASB incident and complaint process without it having an overwhelming impact on your wellbeing. This will support you to carry on with your day-to-day life and avoid fixating on the issue.
If you need support, then please reach out to us so we can explore appropriate options. Mental health support and advice can also be found at: www.mind.org.uk
Trivallis will treat all complaints impartially and always maintain confidentiality. We will support and advise those who have raised a complaint, victims and witnesses of ASB throughout the process of tackling the problem
South Wales Victim Focus is an independent charity run by Victim Support. If you’re a victim, a referral can be sent with your consent, to Victim Support for you to receive help.
Victim Support will provide help and support to anyone in South Wales affected directly or indirectly by crime. The service they provide is free, confidential, and available whether the crime has or hasn’t been reported to the police and regardless of when it took place.
You can find out more information and access the support yourself, here.
For more information and support around ASB, visit our ASB page.