At Trivallis, we listen to our customers because they’re the ones responsible for helping us to improve our homes and services. We offer lots of ways for our customers to get more involved with what we do.
If you become a member of the Scrutiny Panel you will be a voice for your community. You will influence, shape and improve different areas of the business.
Scrutiny Panel members also enhance the tenant experience which is why we appreciate any contribution you make to help us become the best landlord we can be.
Task and Finish Groups
If you’d like to have your say but can’t commit to regular meetings Trivallis’ Task and Finish groups are perfect for you.
Each group is made up of five to ten people who are happy to share their thoughts and feelings on their experience as a Trivallis tenant.
You can also give your feedback and have your say from the comfort of your own home. You can complete surveys either online, over the phone or by post or text.
Community Involvement Network
The Community Involvement Network is a group that meet every other month to look over recommendations that have been made by the Task and Finish groups.
This is an important role as it can impact the way we do things here at Trivallis.
Tenants and Residents Association
A tenants and resident association (TRA) is a voluntary group of people who represent the voice of tenants and residents living within a community. They organise community events and look after outside space and local community buildings.
For more information on any of these groups so you can get more involved please give us a call on 03000 030 888.