Trivallis helped to brighten up the day of some of its customers with random acts of kindness.
Thanks to donations from LCB Construction and M Delacey & Sons (MDL), Trivallis was able to purchase gifts for some tenants that staff felt could use the boost.
Small packs were created, which included flowers, a fluffy blanket, scented candles and some sweet treats.
Jen Williams, Neighbourhood Manager at Trivallis, said: “When I heard about what was planned I thought it was a great idea to give back to some of our tenants, in a bid to make their day a little brighter. We support with some extremely vulnerable tenants who deal with difficulties every day so it’s nice to be able to treat them.
“One of our customers, Susan Boit, has just moved in to one of our new homes in Taff Street, Pontypridd after living in Glyncoch since 1998, so I wanted to welcome her to her new home with something to make her smile.”
Susan said: “I really didn’t expect this. I have moved to Pontypridd to be closer to work and to my daughter and grandchildren. Although this move is for the best, I was a little sad to be leaving my Trivallis house in Glyncoch as I’d lived there for almost 20 years.
“The gifts really brightened up my day and will certainly come in handy to help make my new house a home.”
Emma Nicholas from Penywaun was nominated by her Neighbourhood Manager, Melanie, because of all the work she does on her estate.
Emma said: “This is such a lovely treat. The flowers are so beautiful, I love the colour blue.
“I didn’t expect this today but it’s such a nice gesture, thanks Trivallis.”
The random acts of kindness formed part of a wider campaign which also saw staff receive small tokens of thanks for their hard work.
Richard Haddock, Money Advice Manager at Trivallis said: “I nominated my colleague Sarah for the hard work and difference that she has made to the lives of some of our customers, saving them over £500,000 over the last 16 months that she has been here.
“It’s great to be able to recognise the hard work that goes in on a day to day basis and even a small gesture such as a bunch of flowers can make someone’s day.”
Read Trivallis' random acts of kindness brighten up the day of customers…