Patricia Close grew up in Heol y Mynydd, Aberdare with her parents and has lived there for most of her life.
After a brief move to Barry to work as a nurse, Patricia moved back to the area to support her dad, ‘Herbie’, when he became ill.
When Patricia’s neighbourhood manager realised that she was feeling low, they made a referral to the SAFE service to provide help.
Patricia said: “I’d been having a really tough time last year. My beloved dad had passed away and my mam was very ill. I do have friends around the community but I didn’t know who I could turn to for help.”
SAFE is a free support service provided by Trivallis for people aged 55 and over. Funded by the council, SAFE helps people to remain in their own home, getting the support they need to manage a tenancy and household.
Patricia said: “I don’t know what I would have done without Dennis and Karen from the SAFE team. They have been amazing in supporting me through a tough time and helping me to get my life back on track.
“After my mam sadly passed away, I had letters from the bank to say that there was an issue with her account. SAFE helped me to sort out these problems and stopped the constant worry that I was feeling. They also helped me with the bereavement.”
SAFE also supported Patricia with getting to and from appointments after she was diagnosed with cancer. Thankfully, she is now in remission and the SAFE team has helped her to fill in the relevant forms to get her disabled badge.
Patricia said: “I don’t drive but I need to get out and about to do my shopping. Trivallis’ SAFE team helped me get my disabled badge which means that when my friend takes me into town I’m able to get out of the car safely to use my wheelchair. That’s what we do in this community, we help each other out.”
Now, Patricia is the secretary of the Friends of Tŷ Mynydd Tenants and Residents Association and helps to organise all of the activities that take place there, such as: book club, Friday night bingo, DVD nights and shopping trips.
She has also been awarded the ‘Good Citizen’ award by the mayor of RCT for her services to the community.
She is currently organising the Friends of Tŷ Mynydd’s Christmas Party. There will be a full, three-course, Christmas lunch and each child in the area will get a gift from Santa.
SAFE is tenure neutral, which means it can support anyone over 55 living in RCT, whether they are a tenant, owner occupier, private renter or renting through other associations.
To find out if the SAFE service can support you or someone you know, call us today on 03000 030 888 or email SAFE@trivallis.co.uk.
Alternatively, please speak to your Neighbourhood manager for more information.Read New lease of life for Patricia thanks to SAFE's support…