News — articles for March 2017

Trivallis searches for charity partner

Proud to be here

Trivallis is looking for a charity to support for the next two years.

The organisation is looking to work in partnership with a charity that has a positive impact on people’s lives in the communities where its homes are based.

Consultation with staff was carried out and it was identified that the charity they would like to work with is one that supports cancer.

Jennifer Cooper, Service Improvement Programme Manager at Trivallis, said: “I was diagnosed with Hodgkin’s Lymphoma when I was 19 after suffering from a number of different symptoms including sickness, persistent cough, tiredness, weight loss and a rash.

“Throughout my experience of being diagnosed, treated and living beyond cancer, cancer charities have always been there to provide support. My hospital had a specialised nurse who dealt with cancer patients who had the time to tell me what my treatment was going to be like, and reassure my family on what to expect. I was given financial assistance for bills I was unable to pay and, even now, I still find cancer charity websites a hugely valuable source of information.

“My family and I could never have anticipated that I would be diagnosed with such a serious disease like cancer, I don’t know how I would have gotten through without the additional support of cancer charities. Charities all depend so much on fundraising and without it these vital support services simply couldn’t continue. I think that we can make such a difference at Trivallis to help support what I see as such critical services.”

Trivallis is now asking its tenants and residents to vote for which charity they would like to see supported.

Lynsey Holley- Matthews, Responsible Business Manager at Trivallis, said: “Trivallis has a fantastic reputation in the workplace for supporting great causes and charities such as Children in Need, Comic Relief and Ty Hafan. We raised over £3,000 in 2016.

“Outside work, many of my colleagues are involved in fundraising and charitable activities. We are looking to channel this great support ethic and work in partnership with a locally based charity or a larger charity that operates and benefits people in Rhondda Cynon Taff and is relevant to our business and the people it serves. This is why we want our tenants to have the final say on who it will be.”

The shortlisted charities are Rowan Tree Cancer Care, Velindre Cancer Centre, Macmillan Cancer Support and Tenovus Cancer Care.

Those wishing to vote can do so by visiting and choosing their charity on the poll.

There is a text option available where tenants can message Trivallis with their preferred option by texting CHARITY, followed by A for Rowan Tree Cancer Care, B for Velindre Cancer Centre, C for Macmillan Cancer Support or D for Tenovus Cancer Care to 07827895936. Texts will cost the same as a standard text message from your mobile phone provider.

Voting will close on the 31st of March.


Read Trivallis searches for charity partner…

Statement regarding Ty Isaf, Llanharry

Updated on 28th March 2017.

Adrian Barber, Interim Chief Executive Officer at Trivallis, said: “Our customers are at the heart of everything we do and we are passionate about supporting our communities.

“We are looking to potentially redevelop the block in Ty Isaf in order to meet our standard of providing high quality, affordable homes for local people and have begun consultation with our tenants and retailers who could potentially be directly affected.

“Nothing is set in stone, so feedback from this initial consultation will now be used to carry out a full review of the scheme. In order for this to happen, we have suspended any further progress on the scheme for the time being.

“Within this review, we will be looking at the potential impact upon livelihoods and the community. Trivallis staff will again be visiting shop owners to personally discuss circumstances and help evaluate the impact upon their business, their finances and other commitments and whether they wish to be involved in any future scheme. 

“We completely understand the importance of retail facilities to Llanharry.

“Once the review is complete, those directly affected and the community as a whole will be invited to have their say on the works we are suggesting.

“As the scheme is in the early stages of consultation it has not yet been considered by the Trivallis board.”

Read Statement regarding Ty Isaf, Llanharry…

From trains to Trivallis – tracking the career journey of Maxine Wiseman

Maxine Wiseman Trivallis OD Director


National Apprenticeship Week 2017 is a government initiative that aims to promote the advantages of taking on and supporting apprentices in the workplace while highlighting the talent and skills apprentices bring businesses and the wider economy.

Apprenticeship Week

About Maxine

Maxine Wiseman is Trivallis’ Organisational Development (OD) Director.

Her role involves overseeing all Communications, Human Resources, Learning and Development and ICT functions of the organisation.

Where the journey began

When Maxine was 16 she had just completed her GCSE’s and had her sights set on studying English and Drama at A Level.

She said: “I didn’t really have a career goal in mind but I enjoyed English and Drama, so thought I’d go to college to study those subjects.

“My parents had other ideas, and after seeing an advertisement in the local paper for the British Rail Youth Training Scheme suggested I take that route instead.”

British Youth Rail Training

The two year scheme was equivalent to a modern apprenticeship and offered on the job training, qualifications and a pay packet for participants (£76.65 per week).

The programme was designed to help young people get off to a good start in their work life, enabling trainees to acquire skills such as self reliance, creativity and initiative, whilst identifying their strengths and how to make the most of them and grasp opportunities. Maxine applied to join the scheme in Exeter and was accepted just before receiving her GCSE results in 1991.

“There were ten of us on the scheme at the time, a mixture of clerical and traffic trainees. We began with a classroom based induction where I was taught about the work of British Rail as a business and the importance of Health and Safety. There were certain rules and procedures that we had to learn to ensure our safety and wellbeing.

“My first jobs included selling train tickets, working on the telephone switch board and providing admin support to the Signals and Telecommunications team. I was also sponsored to attend college where I studied for a BTEC in Business and Finance. ”

Rising to the top

Maxine’s career at British Rail progressed from clerical trainee to payroll clerk, administration assistant, training administrator, recruitment manager, HR Manager and Interim Head of HR.

“When I got a full time job at the end of my training my parents were over the moon. I was proud of my career progress too. There was a clear grade structure and I was making my way upwards by taking every opportunity I could, including responding positively to being made redundant on two occasions by relocating from Exeter to Bristol and again from Bristol to Swindon.” Maxine recalled.

Maxine continued her education and she is now a Fellow of the Chartered Institute of Personnel and Development (CIPD)

“Studying whilst working full time is tough but I found it so helpful to have practical work examples to back up the theory – that’s how it made sense to me.

“I spent 13 years at British Rail, which was privatised during that time, hence the continuous change and restructure.  My last role was Interim Head of HR at First Great Western.” Maxine added.

When she turned 30, she took some timeout of her career to go on a round-the-world trip, visiting 17 countries, the majority of which were in the developing world.

Back on home soil, Maxine got an interim job as Associate Head of HR at the University of Glamorgan (now University of South Wales). She then went on to become Head of HR at Seren Group in 2006 and left there after 7 years to become OD Director at Trivallis.

A new challenge

She said: “When I joined Trivallis, it was my first Director role and the skills that I developed in my early training are just as relevant i.e. being adaptable, looking for solutions, team work and valuing the support and contribution offered by others.

 “I would recommend an apprenticeship to anyone who wants to learn how to work by seeing what is going on, practicing a wide range of skills and taking a hands on approach by doing tasks alongside experienced staff.

Maxine Wiseman

“If, like me, you prove your willingness and ability to be accepted as a part of the work team, you will find that help and encouragement will always be at hand. Never be afraid to ask for help and take any advice offered on board.  Learning on the job with an apprenticeship is a fantastic way to get experience and something that I am really proud to have done. It definitely helped me get to where I am today.”

Read From trains to Trivallis – tracking the career journey of Maxine Wiseman…