News — articles for March 2019

Tell us about your ‘SuperMam’

Nominate the ‘SuperMam’ in your life for a chance to win an afternoon tea for two at Llechwen Hall this Mother’s Day.

We know that not all heroes wear capes so, we’re giving back to our customers with the opportunity to nominate those closest to your heart for a special Mother’s Day treat.

Afternoon Tea

The Prize:

The Afternoon Tea will take place on Sunday 31st of March at 2pm in Llechwen Hall, Pontypridd.

The prize is worth over £25 and includes a range of sandwiches, a variety of home baked treats and a pot of tea of your choice. 

How to enter:

To be in with the chance to win, simply comment on Trivallis’ ‘SuperMam’ Twitter or Facebook posts using #TrivallisSupermam and tell us who you want to nominate (this can be your Mam or someone you see as a Mother figure) and why you want to nominate them.

Either you or the person you are nominating must be a Trivallis customer.

We will be accepting nominations until Sunday 24th March 11.59pm.

The winner will be decided by a panel of staff and will be notified on Monday 25th of March.

To comment and enter the competition, view our ‘SuperMam’ post’s on:



Find out more:

To see the full Mother’s Day menu click the image below.

Llechwen Hall Afternoon Tea menu







To view the Terms & Conditions for this prize and how your information will be processed, visit:

Read Tell us about your ‘SuperMam’…

Trivallis is looking for its next charity partner

Over the past two years, Trivallis' staff and customers have raised over £8,000 for Tenovus Cancer Care through fundraising initiatives like bike rides, afternoon teas and even head shaves.

Now, the organisation is looking to develop its next two year partnership with a charity that has a positive impact on people’s lives in the communities where its homes are based and fits with the organisation's vision and purpose.

Tracey Cooke, senior regeneration programme manager at Trivallis, said: “It’s been a fantastic two years supporting Tenovus Cancer Care and we’ve raised a significant amount that will make a real difference to the lives of those affected by cancer.

“We are now looking for a different charity to support and are asking staff and customers to get involved with the decision making process. We want a partnership that works for both organisations and will make the biggest impact to people in communities across Rhondda Cynon Taff.”

The first stage of this process will involve a staff and customer panel, to which charities from across the county borough will pitch the work that they do and ideas for the charity partnership.

The panel will then decide on two potential partners to go out for customer vote.

If you’re a Trivallis customer and want to get involved in the charity partner panel, or you are an RCT based charity that would like to be considered as our next partner, please email for more information.

The panel meeting will be held on Friday 12th April 2019 at Trivallis’ Pontypridd offices.

Read Trivallis is looking for its next charity partner…

Millie Gets Gold

Millie Campbell is 28 and lives in Trealaw with her foster parents.

From the age of 8, Millie’s foster mother Linda has supported her with her busy schedule and social life.

Linda said: “Having learning difficulties has never stopped Millie from trying new things. For the last 20 years, I’ve supported her through all of her interests, including volunteering, swimming and keeping fit.

“Her love of swimming saw her join the Polar Bears swimming club at Rhondda Sports Centre, but it was the bowls team that practiced there that really caught her attention. She approached the team and had a go and has gone from strength to strength ever since.”

Millie has now been playing bowls for around two and a half years and, in that time, she’s grown her skills and become a part of Cardiff Chameleons, an organisation that provides sporting facilities and coaching for people with physical or learning disabilities.

Millie said: “I get bored really easily so I like to get out and about when I can. When I saw the bowls team training I just asked them could I have a go and really enjoyed it. Being part of the team has really built my confidence up because I usually try and keep myself to myself.”

Millie has recently represented Wales in the Special Olympics in Scotland and the National games. She picked up three medals, a gold for singles, a gold for triples and a bronze for pairs.

Barrie Jenkins is Millie’s head coach, he said: “Millie is a fantastic player, she totally dominated her singles matches in the Special Olympics and we’re really looking forward to see how she performs in the next competition in Scotland this June.”

When she’s not bowling, Millie volunteers for Trivallis’ Estates and Communities team. Her role involves sorting out stock when it arrives at our warehouse and keeping the working environment clean and tidy. She wants to build her confidence and skills up and eventually have a go at painting some of Trivallis’ homes.

As a thank you for all Millie’s hard work, Trivallis has agreed to sponsor her for her next bowls competition in Falkirk, Scotland this June.

Read Millie Gets Gold…

Can you dig it?

Gardener Roger will be sharing his top tips on how you can bring a little colour into your home; whether you have a big open space or just enough room for a pot plant on your windowsill.

Sow some summer colour

You can pick up some packets of seeds from your local garden centre or DIY shop which can cost as little as £1. You’ll also need a small pot and some compost to get you started.

Once you’ve got what you need, it’s time to sow your seeds. You can sow some hardy seeds such Sweet Peas as early as mid-February. We also like to grow Cosmos at the school, which we start sowing later in March as it gets warmer; here is how we get our seeds started:

  • Take a small pot and add some compost so it is about 1cm from the top of the pot
  • Open your seed packet and sprinkle around 7 or 8 seeds on top
  • Top up the pot with a thin layer of compost
  • Put the pot on a dish in a well-lit area, like a windowsill
  • Pour on a little water to wet the soil, tip away any excess water that’s still in the dish after an hour

Within a few weeks you should start to see little green stems start to pop up through the soil – these are your seedlings. You may need to keep turning the pot around to stop the seedlings leaning over too much towards the light.

Keep your eye out for the next edition of valleys. where I’ll be sharing the next steps for your seedlings.

Stuck for space?

If you want some greenery but don’t have a garden, why not get a Jade plant? Looking after a Jade plant is simple; they’re a symbol of good luck too. You can pick one up for around £9 and, if you follow our top tips for caring for your plant, it could last for many years:

  • Give the plant sunlight, a windowsill is the perfect spot
  • Water well, then wait for the soil to dry out before doing it again. In winter, give enough water to keep the soil just barely moist
  • Feed your plant, nothing fancy here just an all-purpose general houseplant feed is all you need to be using

Watch our gardening videos and make sure you share your pictures with us if you try out any of these easy tips by using #ValleysMag on Twitter and Facebook 

Can you dig it - gardening video

Read Can you dig it?…

Goodbye Rooftop - Hello Valleys

After 10 years we are saying a fond farewell to our customer magazine, Rooftop have launched a new magazine that is bigger, better and more focussed on the people who matter most – our customers.

Since its launch over 10 years ago, Rooftop has kept our customers in the loop on all things Trivallis, but with a review of all our communications having taken place it has been decided that it is time for a change.

Communications Manager, Mark Woods explains why: “As a team we felt that Rooftop could be more focussed on the customer and we really wanted to create something that you would love to read, a real page turner. Having surveyed customers, we could see that readership could be higher and also that the current content more helpful too, so we knew it was time for a change.”

Customers were surveyed earlier this year and while nearly half of those surveyed said they read it cover-to-cover, there was some room for improvement.

Importantly the survey asked customers what features they would like to see and you made some great suggestions such as more money advice, customer stories, budget cooking and health tips, as well as entertainment features, things to do and more local news too. 

As part of making sure the magazine stays relevant we now want to invite customers to be part of our readers’ panel. Anyone can join; you don’t have to be an expert. We just want to get your views on each issue to make sure we are hitting the mark and giving you what you want from the magazine.  

Mark added: “We want the magazine to belong to the customers and putting together a readers panel will ensure that we keep improving the content and building it around you. We are excited by what the panel will bring and encourage you all to get involved in whatever way you can and share your good ideas.”

The first issue of Valleys is now available to download:

Valleys magazine, Issue 1, Winter 2019

If you are interested in joining our Readers Panel, email or call 03000 030 888 and ask to speak to a members of the Communications team.

Read Goodbye Rooftop - Hello Valleys…