News — articles for April 2018

Trivallis' Mental Health First Aiders

As Trivallis are keen to support the mental health wellbeing of its workforce their health and wellbeing group, Vitallis, organised a two day accredited Mental Health First Aid workshop for staff.

Mental Health problems are more common than we might think. In fact, 1 in 4 people experience mental health issues in any one year. 

Depression, stress and anxiety are widespread and affect thousands of people in Wales and this includes staff at Trivallis. Last year, the top three reasons for staff absence were personal stress, work related stress, anxiety and depression.

The aims of Mental Health First Aid training is to preserve life, provide help to prevent a mental health problem or crisis developing, and promote the understanding of mental health issues to reduce the stigma.

We are happy to announce that a group of staff have now been trained as Mental Health First Aiders. A mixture of individuals from across the business took part to make sure the different directorates are represented; this means there will always be someone to talk to.

The training took place over two days, during this time participants were taught how to:

  • Recognise when a person needs help and the best way to approach them

  • Save a life by learning basic suicide intervention skills

  • Protect their own and other’s mental health skills for the workplace and community that promote a good understanding of mental health issues and illnesses

  • Listen, understand and react calmly

  • Give support and helpful information

  • Signpost to get appropriate help

Trivallis' Mental Health First Aiders are always happy to listen, support and signpost to the different services available.


Read Trivallis' Mental Health First Aiders…

Free heath checks for ‘man’s best friend’ in Trebanog

Trebanog dog owners were invited to bring their pets to the local Waun Wen community centre for a free health check.

32 dogs were brought into the event, which was hosted by Trivallis in partnership with Dog’s Trust Bridgend. 

Malcolm, the Veterinary Nurse, carried out weight, teeth and general health checks along with offering free micro chipping for the animals and offered advice to owners on training and diet.

Malcolm said: “It’s great to be working with Trivallis and be able to see so many dogs from one community in one day.

Malcolm from Dogs Trust with Winston the boxer dog“Lots of the dogs I saw today were in great condition but many were not micro chipped, despite the fact that it is the law for all dogs to have a chip. It is so important for their safety and the safety of others that this is done, especially if they run off as it’s a reliable way of identifying who a dog belongs to so the owner can be contacted.”

Christine has lived in Trebanog for ten years and brought her two year old border collie, Sam, along to the event. She said: “I saw the event advertised on the Trivallis Facebook page and booked the day off work to bring Sam down.

“I hadn’t had him micro chipped and now I know how important it is for his safety to have had it done. I think events like this are great for the community and it’s great to see Trivallis and the Dog’s Trust working together to offer this to people who live here.”

Twelve dogs were micro chipped during the event, which ran from 11am until 3pm in the centre.

Local PCSO David Hughes, Councillor Gareth Caple and Roz, who works at the centre, were on hand to support Trivallis’ Neighbourhood Manager Steve with the running of the event.

For more information on Trivallis’ upcoming events with Dogs Trust, follow @wearetrivallis on Facebook and Twitter.

Read Free heath checks for ‘man’s best friend’ in Trebanog…

Trivallis shortlisted for two responsible business accolades

Trivallis has been shortlisted in two categories of the Wales Responsible Business Awards 2018, Business in the Community Cymru’s award programme which recognises companies making a positive difference here in Wales.

The Awards identify and showcase employers from across Wales, regardless of sector or size, that are developing talent, creating stronger links with communities, engaging with schools, reducing environmental impacts, encouraging wellbeing and having an impact through volunteering.

Trivallis has been shortlisted in the Volunteering Impact in Wales category for work it is doing to change the lives of people across RCT with projects to improve areas where they work and live.

It has also been shortlisted in the ACT Training Talent Development category for its work to create opportunities for training and development.

Ian Thomas, CEO at Trivallis said: “At Trivallis we are totally committed to making a difference to people’s lives and our communities. Our values are to listen, respect, engage and progress and I feel there’s no better way to showcase that we are doing these things than through our training and volunteering programmes.

“More often than not, the valleys are seen as a statistic with areas of high deprivation and unemployment. This is something we are tackling, head on, by offering opportunities for work, improving people’s skillsets and improving communities through a dedicated programme of partnership regeneration work. We are proud to be here and we want the people who live in our communities to feel the same.”

Matt Appleby, Director at Business in the Community Cymru added: “Every year the Wales Responsible Business Awards recognise companies that are making a positive difference, beyond just profit, right here in Wales.

“By achieving a place on the shortlist, Trivallis has demonstrated its commitment to operating responsibly, engaging with communities, customers, colleagues and suppliers to have a measurable impact on some of Wales’ most intractable challenges.

“On behalf of the Award sponsors, all our members and the team at BITC Cymru, I would like to congratulate all of the companies who made the 2018 shortlist – we look forward to celebrating in style at our Gala Dinner this June.”

The announcement of the 2018 shortlist coincides with the launch of Responsible Business Week, an annual awareness campaign which celebrates the brighter side of business by sharing great responsible business success stories. Throughout the UK employers will be showcasing inspiring stories and bringing experts together to help businesses create healthy communities at speed and scale.

On Thursday 28 June, Business in the Community Cymru will hold the annual Wales Responsible Business Awards Gala Dinner where the winners of the 2018 awards will be announced. The Gala Dinner will be held at SSE SWALEC and is to be hosted by Lucy Owen from BBC Cymru Wales. Speakers will include – Amanda Mackenzie OBE (Chief Executive, Business in the Community), Matt Appleby (Director, Business in the Community Cymru) and Chris Nott OBE (Prince’s Responsible Business Ambassador and Senior Partner, Capital Law LLP). Additional speakers will be confirmed soon. Tickets for the Gala Dinner are available online at (some discounts apply).

The Wales Responsible Business Awards and Gala Dinner are sponsored by Swansea University School of Management. Category sponsors include – the Welsh Government, the NPTC Group of Colleges, ACT Training, Wales & West Utilities and Dŵr Cymru Welsh Water. PwC Wales kindly hosted the Awards judging session.

Read Trivallis shortlisted for two responsible business accolades…

Trivallis awarded Bronze in Mind’s Workplace Wellbeing Index

By completing Mind’s Workplace Wellbeing Index, Trivallis has made a long-term commitment to support the mental wellbeing of its staff. In addition, they’re contributing towards cutting edge research on workplace wellbeing which will be supported by the organisation’s health and wellbeing staff group – Vitallis.

Trivallis is proud to announce it has been awarded Bronze in Mind’s Workplace Wellbeing Index 2017-2018. This means the organisation is achieving change within their workplace around mental health awareness. The views and experiences of their staff were key to ensuring Trivallis understands what it needs to do to create a more positive culture around mental health and supporting wellbeing in the workplace.

As an organisation, Trivallis is dedicated to investing in the wellbeing of its current and future workforce. They identified the need to support all of their staff to ensure they have a positive work life balance. As a result, several members of staff worked together to create a new group for staff, led by staff.

“Part of Vitallis’ remit is to support our colleagues’ mental health,” explained Sam Graf HR Business Partner at Trivallis and one of the creators of Vitallis.

“We know that sometimes we support people effectively and sometimes people tell us we could have done better.

“Working with Mind will ensure mental health is at the forefront of our policy formation and guarantees that when we work with our people their mental health is taken into account in any decision making.”

Following its successful launch at the beginning of 2018, Vitallis has been planning and delivering activities for all staff. Specialist training courses around mindfulness, stress and anxiety have been delivered, information on wellbeing, diet and exercise has been shared and local and national events have been supported and promoted internally.

Mind’s Workplace Wellbeing Index report will provide Vitallis and its champions the opportunity to review the results and then develop an action plan based on the key recommendations. Vitallis is keen to ensure a better work life balance is adopted.

“We are at the start of the journey and our resulting action plan will start to embed a mental health centred culture at Trivallis,” said Sam.

Trivallis’ Organisational Development Director, Maxine Wiseman said ‘We are committed to investing in the development and wellbeing of our current and future workforce because we know that happy, healthy staff deliver great homes and services for our customers.  Vitallis play a key role in the delivery of this objective and we are proud of everything that they are achieving through their work with Mind.’

Read Trivallis awarded Bronze in Mind’s Workplace Wellbeing Index…

Support for Brian means ‘life is completely turned around’

Annette and Brian

Up until recently, Brian Rees lived in a house with his 2 siblings and their mother. When their mother sadly passed away things seemed to spiral out of control for Brian and the house ended up in a state of disrepair.

He said: “After my mother passed away I was in a bad state. She did everything for us so when she went I just felt like I didn’t know how to cope.”

Sadly, Brian became dependent on alcohol and, without help, was becoming increasingly close to facing homeless. That’s when Annette stepped in.

Annette is part of Trivallis’ SAFE team who offer a free support service that is open to anyone aged 50+ from Rhondda Cynon Taff – they don’t need to be a Trivallis customer to get support.

When Annette initially met Brian, he was quite unresponsive to help. She said: “Brian didn’t want to talk much about getting support and couldn’t really give me eye contact. He was at a really low ebb so I knew that I had to do something to help.”

Gradually, Annette worked with Brian to get help in the form of council grants, securing personal independent payment and in a getting him in a position to find somewhere to live.

Brian is now living independently and renting his own flat.

He said: “The help I had from Annette and SAFE has been brilliant. At first I didn’t feel like I wanted the support, it was pride I guess, but I quickly gained trust as I saw things working out. Now I am so glad I got help, I feel like my life has completely turned around.

“I had no idea how to pay bills and keep on top of my money but Annette helped me to set up direct debits and payment plans so I feel ahead of the game. Personally, I’m back to reading and watching sport – something I’d stopped doing when I was at my lowest. I also have a much better relationship with my sister who helps me with my cooking.

“I just wish I’d got help sooner”

Do you know a family member, friend or neighbour that needs support?

The SAFE service offers support to enable people to stay independent by helping with benefit maximisation, filling in forms, dealing with mail, budgeting and much more.

To find out if this service can help you or someone you know, click HERE or contact the Supporting People team at Rhondda Cynon Taf Council for an informal chat on 01443 424005.

Read Support for Brian means ‘life is completely turned around’…
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