What is Procurement?
Procurement is the process we follow to appoint contractors and suppliers to carry out work on our homes.
Over the years, customers have been at the heart of our procurement process.
Whilst the cost of goods and services is important to us all, so is the added value that contractors and suppliers can bring, such as:
- The standard of workmanship
- How they conduct themselves
- Their relationships with our tenants
- Social inclusion – the creation of local jobs and training opportunities
How are customers involved?
Customers are involved in the evaluation process when assessing bids for work that directly affects them or where it would be suitable for them to help. They are given special training on what to look for in the procurement process and take site visits to manufacturers to see products and workmanship first hand.
Customers also speak to our staff and other customers to find out how they rate products and services we have procured.
If you are an organisation or service provider that is looking to work with Trivallis, you can find out what we’re currently procuring for by searching for Trivallis on the Sell 2 Wales website.
The criteria and details of the procurement process are explained in full in the documents you will find there.