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Putting you in SAFE hands

SAFE is our free housing related support service in the Taff area for people aged 16 and over, regardless of the type of accommodation they live in.

This post is also available in: Welsh

This service helps prevent homelessness by building people’s confidence and helping with the skills they need to live independently and successfully manage a home.


We can provide support with:

  • Managing money and benefits
  • Preventing homelessness
  • Settling into a home and making friends in the neighbourhood
  • Arranging appointments and accessing other helpful services
  • Filling out forms, reading mail and writing important letters
  • Accessing leisure, skills and employment opportunities
  • Support to stay independent

How does it work?

We will visit a person at home (or at another agreed location) to talk about their support needs and agree on any goals that they want to achieve. This is called a support plan which is specifically tailored to the individual and will be regularly reviewed.

We work in partnership with other agencies to make sure people can access the services or expertise they may need.

How to access SAFE

This service will be delivered by Trivallis in the Taff area.

If you or anyone you know would benefit from this support, contact the Supporting People Team today:

Telephone 01443 425473 / 01443 425306


To contact Trivallis’ SAFE team email or call 03000 030 888

A similar service is available for people in other areas in RCT:

Rhondda Floating Support Service, delivered by by Hafod: call 0800 024 8968 or email

Cynon Floating Support Service, delivered by Llamau:

This post is also available in: Welsh